Warranty

What we can guarantee you?

Product Warranty

      • Duration

    Standard warranty period for Q-NEX products could be 1-5 years from the date of original purchase according to specific requirements

        • Disclaimers

      The warranty does not cover the following cases:

        1. Man-made surface corruption, break, distortion, or damage due to improper installation, operation, and maintenance.
        2. The connecting port is distorted or cracked; the PCB is distorted, cracked, damaged, or burned; the chip is severely burned.
        3. The warranty period has expired.
        4. Product repaired by unauthorized service provider or personnel or disassembled by users themselves.
        5. The original label or bar code has been removed, damaged, or modified.

            • Accessories

          The electronic accessories are warranted for six months and cannot be extended. The contract terms shall prevail. CD and package are not covered by warranty.