What we can guarantee you?
Product Warranty
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- Duration
Standard warranty period for Q-NEX products is 1year.
We do not replace or refund any sold product except for quality problem.
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- Disclaimers
The warranty does not cover the following cases:
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- Man-made surface corruption, break, distortion, or damages due to improper installation, operation, and maintenance.
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- Connecting port is distorted or cracked; PCB is distorted, cracked, damaged or burned; chip is severely burned.
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- The warranty period has expired.
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- Product repaired by unauthorized service provider or personnel, or disassembled by users themselves.
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- The original label or bar code has been removed, damaged or modified.
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- Accessories
The electronic accessories are warranted for six months and cannot be extended. The contract terms shall prevail. CD and package are not covered by warranty.